Access & Inclusion

Our commitment to accessible rainforest experiences for families with diverse needs.

Our Commitment

At Kuranda Transfers, we believe Far North Queensland's rainforest experiences should be accessible to as many families as possible. While our Toyota Land Cruiser has physical limitations, we provide personal assistance and honest information so you can make informed decisions.

Our private format is itself an accessibility feature: no crowds, no group pressure, no fixed schedule. Your family sets the pace.

What We Can Accommodate

Mobility Assistance

Personal assistance entering and exiting the vehicle
Extra time for boarding without rush
Flexible pacing — we move at your family's speed
Strategic stop selection to minimise walking distances
Foldable wheelchairs and walking aids transported

Example: A family with an elderly grandparent uses a foldable walker. We assist them at every stop, choose accessible boardwalks, and build extra rest time into the itinerary. No one is rushing them.

Sensory & Cognitive Support

Quiet, private environment (max 5 passengers — your family only)
Flexible communication styles
Adjust tour intensity and stimulation levels
Clear, patient explanations
No rush to keep up with large groups

Example: A child on the autism spectrum benefits from our quiet vehicle with no strangers, predictable routines, and the ability to leave a venue immediately if overstimulated.

Medical & Safety

Driver with emergency medical training and first aid certification
Comprehensive first aid equipment
Ability to modify itinerary for medical needs
Regular comfort stops as needed
Climate-controlled vehicle

Family Needs

All ages welcome — infants to elderly
AS/NZS 1754 certified child seats provided
Multi-generational touring experience
Patience with family dynamics
Assistance animals welcome

Current Physical Limitations

We want to be upfront about what we cannot accommodate:

Step-up entry required (approximately 45cm / 18 inches from ground)
No wheelchair hoist or lift capability
Passengers must be able to transfer from mobility aid to vehicle seat
Non-foldable wheelchairs cannot be transported
Some rainforest environments have uneven terrain and steps

If your family's needs exceed our capabilities, we'll tell you honestly and help you find more appropriate services.

Why Private Touring Works

Unlike large group tours with fixed schedules, our private format means: extra time where needed, no pressure to keep up with 16–24 other passengers, no public scrutiny, real-time itinerary adjustments, and your family's comfort dictating the pace.

Accessible Attractions We Recommend

More Accessible

Kuranda Koala Gardens (mostly level paths)
Australian Butterfly Sanctuary (wheelchair accessible)
Birdworld Kuranda (accessible walkways)
Rainforestation Nature Park (accessible sections)

More Challenging

Some rainforest boardwalks (steps, uneven surfaces)
Barron Falls viewing areas (varies by location)
Village exploration (hilly terrain in places)

Questions About Access?

Last updated: December 2025. Review schedule: annually or as capabilities change.